Automate customer service, track interactions, gather insights for improving customer support performance.
5.2M visits/mo-12.1%#17 Chatbots & Assistants
About Zilco
Zilco converts structured inventories such as product catalogs, vehicle listings, real estate properties, or service directories into AI-powered discovery assistants. Businesses sync their data through an ingestion API or platform connectors, normalizing price, stock, and availability as the source of truth. A lightweight embeddable chat widget is then added to websites, allowing visitors to ask questions in natural language and receive grounded answers with real links, avoiding fabricated information. The assistant retrieves tenant-scoped matches, surfaces clarifying chips, and can offer in-widget contact forms for lead capture. Analytics track unanswered questions and recommendation gaps, while site knowledge modules answer FAQs from registered pages. The platform supports multiple verticals including retail, automotive, real estate, classifieds, travel, B2B, and services.
Key features
- Normalize and sync catalogs via API or connectors
- Hybrid search with tenant-scoped retrieval
- Embeddable chat widget with streaming replies
- Grounded catalog answers without fabrications
- Lead capture forms with email notifications
- Analytics for visitor questions and recommendation gaps
- Site knowledge for FAQs and policies
- Multi-language support for visitor queries
Use cases
- Retail product discovery with stock and pricing
- Vehicle inventory search with specs and location
- Real estate property listings with availability
Pros
- Grounded answers from live inventory data
- Embeddable chat widget with iframe isolation
- API and connectors for PrestaShop and WooCommerce
- Lead capture and analytics included
- Supports multiple verticals beyond ecommerce
Cons
- Request access required, no public signup
- No free tier mentioned
- Limited to structured catalog data
Frequently asked questions about Zilco
What does Zilco do?
Zilco converts structured inventories such as product catalogs, vehicle listings, real estate properties, or service directories into AI-powered discovery assistants. It allows businesses to sync their data via an ingestion API or platform connectors, then embed a lightweight chat widget on their websites for natural language queries.
Who is Zilco designed for?
Zilco is designed for businesses with searchable catalogs, inventories, or listings, including retail, automotive, real estate, classifieds, travel, B2B, and services. It supports platforms like PrestaShop and WooCommerce, as well as custom integrations via API or Node.js SDK.
How does Zilco ensure accurate answers?
Zilco provides grounded answers by retrieving tenant-scoped matches from the synced data, ensuring responses are based on real information rather than fabricated content. It also surfaces clarifying chips to refine queries and offers in-widget contact forms for lead capture.
Can Zilco answer FAQs from my website?
Yes, Zilco includes a Site Knowledge module that answers FAQs sourced from registered pages on your website, reducing repetitive inquiries and improving user experience.
Does Zilco provide analytics?
Zilco tracks unanswered questions and recommendation gaps through analytics, helping businesses identify areas for improvement in their catalog or inventory data.
How do I get started with Zilco?
Businesses can sync their data using the Zilco Catalog Sync API, Node.js SDK, or plugins for PrestaShop and WooCommerce. Once synced, they can embed a chat widget on their website to enable natural language discovery for visitors.
