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About ClearWork

ClearWork provides an AI-powered discovery and knowledge agent named Clarity that systematically captures and validates organizational knowledge. The platform ingests existing documentation, spreadsheets, audio recordings, and transcripts to build a comprehensive, source-linked knowledge base. It conducts targeted asynchronous interviews with subject-matter experts to fill gaps and clarify ambiguities, ensuring findings are accurate and traceable to their origins. ClearWork generates process maps, requirements, user stories, and standard operating procedures (SOPs) with every artifact directly linked to its source material for transparency and accountability. The system highlights variations, conflicts, and unknowns rather than resolving them silently, allowing teams to address discrepancies proactively. All outputs undergo human review and approval before being added to the permanent record, maintaining data integrity. When source materials are updated, ClearWork automatically refreshes related artifacts to reflect changes. The platform is designed for consulting firms through per-project subscriptions and for internal teams via per-user licenses, with unlimited stakeholder participation included at no extra cost.

Key features

  • Document ingestion from PDF, XLS, DOC and audio/video files
  • Async AI interviews via voice or chat
  • Narrated screen walkthroughs for workflow demonstration
  • Source-linked process maps and flowcharts
  • Requirements traceability matrices
  • User story generation in Jira-style format
  • Conflict and variation tracking
  • Automatic artifact updates when source material changes

Use cases

  • Client engagement discovery and requirements gathering for consulting firms
  • Internal process documentation and continuous improvement for operational teams
  • ERP or transformation program documentation and validation

Pros

  • Builds validated knowledge base from existing documents and live interviews
  • Tracks variations, conflicts and unknowns explicitly rather than resolving them
  • Generates source-linked process maps, requirements and SOPs
  • Supports asynchronous voice and chat interviews across shifts and time zones
  • Human review gate before any finding enters the permanent record

Cons

  • No free tier beyond 14-day trial
  • No perpetual license option
  • Consulting plan requires monthly subscription even when paused
  • Internal team plan limited to license coordinators only

Frequently asked questions about ClearWork

What is ClearWork and what does it do?

ClearWork is an AI discovery and knowledge agent platform called Clarity that sources existing documentation and conducts targeted asynchronous interviews with subject-matter experts to build a validated, source-linked knowledge base. It generates process maps, requirements, user stories, and SOPs with every line traced to its origin.

Who is ClearWork designed for?

ClearWork is designed for consulting firms and internal teams. Consultants use it to build defensible discovery for client engagements, while internal teams use it to document processes that reflect reality and stay up to date.

How does ClearWork handle data privacy and model training?

ClearWork ensures user data never trains any AI model. All data remains within the platform and is used solely to build and maintain the validated knowledge base.

What types of files or content can ClearWork ingest?

ClearWork can ingest documents, spreadsheets, recordings, transcripts, SOPs, policy documents, and meeting recordings. It supports PDFs, XLS files, DOC files, and audio/video recordings.

How does ClearWork ensure the accuracy of its findings?

ClearWork presents findings for human review and approval before they become part of the permanent record. Findings are validated by users, and the system tracks variations, conflicts, and unknowns separately rather than resolving them silently.

What happens when source material changes in ClearWork?

ClearWork updates artifacts automatically when source material changes, ensuring that the knowledge base and generated documents remain current and accurate.

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