$75Starting price
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About EcoService OS

EcoService OS is a field service management platform designed for crews across multiple industries including marine, industrial, generators, appliances and communications. The software provides smart dispatch and real-time crew tracking to route the right technician to each job based on skills, location and availability. It includes work orders, estimates, invoicing with direct Stripe payouts, and an offline-first mobile app that syncs when back online. Maya AI assists technicians with photo-based diagnostic insights to improve first-time fix rates and reduce truck rolls. Manager dashboards offer KPIs, audit trails and crew performance analytics on a SOC2-ready architecture. The platform consolidates dispatch, tracking, invoicing, inventory management and training resources into a single operating system for field service teams. It supports multiple industries with tailored workflows and integrates equipment databases, purchase orders and job costing into one system.

Key features

  • Smart dispatch and scheduling
  • Real-time crew tracking
  • Maya AI photo diagnostics
  • Offline mobile app
  • Stripe invoicing and payouts
  • Equipment database with lookups
  • Inventory and purchase orders
  • Manager dashboards and KPIs

Use cases

  • Marine and industrial equipment maintenance
  • HVAC and appliance repair services
  • Generator and backup power system servicing

Pros

  • All-in-one platform combining dispatch, tracking, invoicing and inventory
  • Maya AI photo diagnostics for faster first-time fixes
  • Offline-first mobile app with automatic sync
  • SOC2-ready security and audit trails
  • Built-in equipment database with usage-based pricing

Cons

  • Pricing scales with technician count and equipment lookups
  • No free tier beyond 14-day trial
  • Limited to field service operations
  • Requires Stripe for direct payouts

Frequently asked questions about EcoService OS

What is EcoService OS and what does it do?

EcoService OS is an AI-powered field service management platform designed for crews across industries such as marine, industrial, generators, appliances, and communications. It streamlines dispatch, real-time crew tracking, work orders, invoicing with Stripe payouts, and includes an offline-first mobile app for field technicians.

Who is EcoService OS designed for?

The platform is built for field service teams, including dispatchers, technicians, managers, and business owners who need to optimize operations, improve first-time fix rates, and manage crews efficiently across multiple industries.

Does EcoService OS offer AI assistance for technicians?

Yes, Maya AI provides photo-based diagnostic insights to help technicians identify issues faster, improving first-time fix rates and reducing unnecessary truck rolls.

Can EcoService OS work offline?

Yes, the mobile app is designed to function offline and syncs data automatically when a connection is restored, ensuring uninterrupted field operations.

What industries does EcoService OS support?

The platform supports multiple industries, including marine, elevators, railway, industrial, generators, appliances, communications, and traffic systems, with tailored workflows for each.

How does EcoService OS handle invoicing and payments?

EcoService OS integrates with Stripe to enable direct payouts, allowing technicians to generate quotes, create invoices, and collect payments seamlessly within the platform.

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