AI assistant for safe, reliable productivity with code, collaboration, and integrations.
NeedBack
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About NeedBack
NeedBack is a review tool that allows users to leave comments directly on websites and web applications. Reviewers can start providing feedback immediately by opening a review URL without requiring an account. Each comment is accompanied by an automatic screenshot that captures the exact location of the feedback. Users can also record up to 90 seconds of screen and audio to provide precise and clear feedback. The Console provides a managed view of all comments by status, ensuring nothing is overlooked. The tool is implemented by embedding a single script on the target page. NeedBack also supports MCP, enabling AI agents to read and reason about the feedback received.
Key features
- Direct feedback on websites and web apps
- Automatic screenshot capture per comment
- Screen and audio recording up to 90 seconds
- Status-based comment management in Console
- Single script embed for installation
- MCP integration for AI agents
- Unlimited review invitations
- Team permissions on Pro plan
Use cases
- Collecting user feedback on live websites
- Debugging issues with precise visual and audio context
- Enabling AI agents to process and reason about user feedback
Pros
- No account required for reviewers
- Automatic screenshots with every comment
- Screen and audio recording up to 90 seconds
- Status tracking in Console
- MCP support for AI agents
Cons
- Screen recording limited to 3 per month on Free plan
- No export functionality on Free plan
- Annual pricing unavailable
- Requires embedding a script on the target page
Frequently asked questions about NeedBack
What is NeedBack?
NeedBack is a feedback tool that allows users to leave comments directly on websites and web applications. Reviewers can provide feedback via a review URL without needing an account.
Who is NeedBack suitable for?
NeedBack is designed for individuals and teams who need to collect precise feedback on digital products, such as developers, designers, product managers, and customer support teams.
How do I install NeedBack?
Installation involves embedding a single script on the target page. Users create a project in the Console, add the embed tag to the page, and then share the review URL for feedback collection.
Does NeedBack support AI agents?
Yes, NeedBack supports MCP, enabling AI agents to read and reason about the feedback received, facilitating automated analysis of user input.
Can reviewers leave feedback without an account?
Yes, reviewers can start leaving feedback immediately by opening the review URL without requiring an account.
What types of feedback can be captured with NeedBack?
NeedBack captures comments with automatic screenshots and allows recording up to 90 seconds of screen and audio to provide detailed and precise feedback.
