Organize and track projects, set deadlines, and gain insights with customizable boards and advanced analytics.
Yobi

About Yobi
Yobi is a comprehensive communication platform designed to help you optimise your conversations. Whether you’re a small business owner, a project manager, or a remote worker, Yobi has all the features you need to make sure your conversations are always running smoothly. With Yobi, you can connect with clients, colleagues, and customers in a single, centralised place. You can also video- and audio-conference with other users, share ideas through comments and message boards, and even have private chats. With Yobi, you can create an efficient, effective communication workflow that will help you get more done faster. Plus, with its intuitive dashboard, you can easily keep track of everything that’s going on. Yobi is the perfect solution for anyone looking to streamline their communication and boost their productivity.
Key features
- Create project boards
- Launch video and audio conferences
- Automate communication workflow
- Connect with clients, colleagues, and customers in a single place
- Video- and audio-conference with other users
- Share ideas through comments and message boards
- Have private chats
Use cases
- Streamline communication for small businesses
- Improve productivity for remote workers
- Enhance collaboration between team members
Pros
- Enables 24/7 customer interaction through AI employees for calls, texts, and social media messages
- Supports HIPAA compliance, making it suitable for healthcare and dental practices
- Offers no-code customization of AI agents using business-specific knowledge and scripts
- Integrates with existing PMS/CRM systems for automated appointment booking and record updates
- Provides intelligent handoff of complex issues to human staff for resolution
Cons
- May require initial setup time to configure AI agents for specific business workflows
- Limited to industries where phone, text, and booking interactions are primary, such as healthcare or hospitality
- Dependence on AI for customer interactions could pose risks if misconfigured or poorly trained
Frequently asked questions about Yobi
What is Yobi?
Yobi is an AI workforce platform that provides businesses with AI employees capable of handling inbound and outbound calls, responding to texts and social media messages, booking appointments, updating customer records, and collaborating with human teams 24/7.
Who should use Yobi?
Yobi is designed for industries where phone calls, texts, and bookings are critical, including dental and medical practices, hospitality, real estate, legal, home services, educational institutions, and marketing agencies.
How fast can I set up a Yobi AI employee?
Yobi is built for non-technical users and allows most businesses to have an AI employee live within minutes after signup, with setup requiring no coding or technical expertise.
Does Yobi require training an AI model?
No. Users customize AI agents in AI Studio using their own business knowledge, such as hours, services, FAQs, and scripts, without needing to write code or perform prompt engineering.
Is Yobi HIPAA compliant?
Yes. Yobi is HIPAA compliant, making it suitable for dental and medical offices that require secure handling of patient-facing calls and messaging.
What channels does Yobi support?
Yobi supports voice calls (inbound and outbound), SMS, and social media direct messages on Instagram and Facebook, as well as Yobi Channel for seamless communication.